Delivery Information

Delivery Procedure & Prices

We look after the entire dispatch process of your orders. From dispatch, tracking, and compensation procedures. We dispatch on your behalf with our nominated suppliers and all charges are passed on to you as if you were dealing with them directly. Think of us as your virtual warehouse.

The benefits include lower prices due to our bulk dispatch discounts. Quality packed goods. Dedicated staff who will look after any claim procedures for missing parcels on your behalf.

In a nutshell, we are not dispatching for you, we dispatch on behalf of you so any costs and savings are passed on to you for the life of the parcel.

This means that as you are benefiting from our buying power and are being passed on our supplier discounts, we do not offer any refunds on postage regardless of the reason. Whatever postage you use, you pay for. Examples: Reshipment, replacing items or exchanges.

Delivery Choices

ServiceTime for DeliveryCostTracking NumberClaim if Lost?Weight Limit
   Royal Mail Second Class2 – 3 working daysFrom £2.69 NoNo2kg
   Royal Mail First Class1 – 2 working daysFrom £3.43 NoNo2kg
   Royal Mail Tracked482 – 3 working days£4.04YesYes2kg
   Royal Mail Tracked241 – 2 working days£5.50YesYes2kg
   Royal Mail Overnight1 working dayFrom £6.85 YesYes2kg
   Evri 482 – 3 working daysFrom £2.75 YesYes2kg
   Evri 241 – 2 working daysFrom £3.85 YesYes2kg
   DPD Express Next Day1 working day£6.15 YesYes30kg
   DPD Weekend Shipping1 working day£8.43YesYes30kg
   Royal Mail International Airsure3-7 DaysSee hereYesYes2kg
   Royal Mail International Uninsured5-7 DaysSee hereNoNo2kg
   DPD International Classic2-5 DaysSee belowYesYes30kg