Delivery Procedure & Prices
We look after the entire dispatch process of your orders. From dispatch, tracking, and compensation procedures. We dispatch on your behalf with our nominated suppliers and all charges are passed on to you as if you were dealing with them directly. Think of us as your virtual warehouse.
The benefits include lower prices due to our bulk dispatch discounts. Quality packed goods. Dedicated staff who will look after any claim procedures for missing parcels on your behalf.
In a nutshell, we are not dispatching for you, we dispatch on behalf of you so any costs and savings are passed on to you for the life of the parcel.
This means that as you are benefiting from our buying power and are being passed on our supplier discounts, we do not offer any refunds on postage regardless of the reason. Whatever postage you use, you pay for. Examples: Reshipment, replacing items or exchanges.
|Service||Time for Delivery||Cost||Tracking Number||Claim if Lost?||Weight Limit|
|Royal Mail Second Class||2 – 3 working days||From £2.69||No||No||2kg|
|Royal Mail First Class||1 – 2 working days||From £3.43||No||No||2kg|
|Royal Mail Tracked48||2 – 3 working days||£4.04||Yes||Yes||2kg|
|Royal Mail Tracked24||1 – 2 working days||£5.50||Yes||Yes||2kg|
|Royal Mail Overnight||1 working day||From £6.85||Yes||Yes||2kg|
|Evri 48||2 – 3 working days||From £2.75||Yes||Yes||2kg|
|Evri 24||1 – 2 working days||From £3.85||Yes||Yes||2kg|
|DPD Express Next Day||1 working day||£6.15||Yes||Yes||30kg|
|DPD Weekend Shipping||1 working day||£8.43||Yes||Yes||30kg|
|Royal Mail International Airsure||3-7 Days||See here||Yes||Yes||2kg|
|Royal Mail International Uninsured||5-7 Days||See here||No||No||2kg|
|DPD International Classic||2-5 Days||See below||Yes||Yes||30kg|