RETURNS POLICY for www.freakinthesheets.co.uk

100% Money Back Guarantee on Returns and Exchanges

At Freakin the Sheets Ltd, we want you to be entirely satisfied with your purchase. If you’re not, here’s our straightforward returns and exchange policy:

1. Timeframe for Returns 1.1 If you’re not completely satisfied, you can return the item in its original condition within 30 days of receipt.

2. Condition of Returned Items 2.1 Items must be unused, in their original packaging, and include all enclosed documentation. 2.2 Only items dispatched back to us within 30 days of delivery are eligible for a return, unless otherwise communicated.

3. Refunds and Exchanges 3.1 Upon receiving the returned item, we’ll issue a full refund, excluding the original delivery charge. 3.2 If you prefer, we can exchange the item instead.

4. Responsibility and Shipping Costs 4.1 The item remains your responsibility until it reaches us. We recommend using a delivery service that insures the value of the goods. 4.2 The cost of returning the item is your responsibility. However, if the goods are faulty, we will refund the delivery charges.

5. Returns Address Please send your returns to: Freakin the Sheets Ltd PO BOX 228 Hitchin Herts SG4 0WW